Average Shipping Times

  

Express UK: 1 day

Standard UK: 1 - 2 days

Express EU: 2 - 3 days

Standard EU: 4 - 6 days

Express International: 1 - 2 days

Standard International: 3 - 5 days

 

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All in stock orders will be dispatched from our studio within 3 - 4 business days. In peak periods please allow for up to 6 business days for dispatch.

 

Due to the hand-made nature of the garments, some items may have limited quantities. Please refer to the production times listed on each product page.

 

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Delivery

 

Please be advised that delays in order delivery may be a result of unforeseen circumstances arising during the manufacturing process. However, we make every effort to estimate delivery timeframes as accurately as possible.

 

You will receive an email notification whenever your order status changes, and a tracking number once your order is ready to be shipped.

 

Please ensure that your shipping and billing addresses are entered correctly. If you need to change the delivery address for your order, please contact us at info@khade.studio

 

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Payment

 

Payments are collected and processed upon placement of your order. If you have any payment related questions, please contact us at info@khade.studio

 

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Cancellations

 

Please be advised that all pre-orders are final. Once a pre-order is placed, it cannot be cancelled, and no changes to sizes or colours can be made.

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Return, Refund & Exchange

 

As pre-order items are custom-made specifically for you, all sales are considered final. Consequently, they cannot be cancelled, modified, returned, exchanged, or refunded.

 

Exceptions may apply, please contact us at info@khade.studio

 

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*All shipping times exclude clearance/customs delays. 

 

**Please be aware that customs and duty fees will apply and are not included in our prices, we would advise you to check with your local customs office in regards.

 

***Any loss, damage, or delay that occurs during the shipping process is the responsibility of the delivery courier. Once the parcel has been handed over to the courier, we are not liable for any issues that may arise during transit.